Please contact us within 24 hours of any damages. Send us the photographs and receipt for evidence at info@greenektar.com in case of any damages. We will look into this on a case by case basis. And will deliver a new item (with in 7 working days) free of charge.

If an item is wrongly described or different from the purchase confirmation , we will exchange it, and deliver a new item to (with in 7 working days) with free of charge. So, in any case of wrongly described or different from purchase confirmation send us an email at info@greenektar.com and call us on +66 (0)2543 8946

Company have no policy to exchange and return if the product is according to purchase confirmation.